Cometly

If your ad data is not syncing in hours or days, you need to repair your API connection with the ad platforms by resyncing the connection.

Ad data not syncing in hours or days

Learn how to ensure you have the required Cometly app settings configured correctly so you can manage Meta ad deliver status and budgets.

Settings For Managing Meta Ads In Cometly

Cometly does not track campaigns retroactively. Learn how to turn on tracking for your existing active campaigns.

Tracking Historical Ad Data

Learn how to remove Cometly access from your Google Ads account.

How to remove Cometly access from your Google Ads account

Learn why the Amount Spent data inside your Cometly account is slightly different than Facebook/Meta Amount Spent reporting.

Amount Spent Data in Cometly Slightly Different than Facebook

Find out how frequently Ad Data and Conversion Events update in Cometly, helping you track your campaign performance in real time.

Cometly Data Update Frequency: How Long Does It Take?

How to fix missing Meta campaigns, ad sets, or ads in the Cometly Ads Manager.

Missing Meta Campaigns, Ad sets, or Ads in Cometly Ads Manager

Learn how to synchronize changes between your ad platforms and Cometly, including update frequencies and recommended optimization workflows.

How changes to ads reflect between ad platforms and Cometly

Learn how to resolve if your Meta ad account data is not updating inside Cometly.

Meta Ad Account Data Not Updating In Cometly

Learn why Microsoft Advertising may require admin approval when connecting to Cometly and how to resolve common connection issues quickly.

Microsoft Advertising Connection Troubleshooting

Turn on tracking by importing your active campaigns into your Cometly account that were published prior to connecting the Cometly app.

Manually turn on tracking for your ad campaigns

Ad Data Troubleshooting

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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