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Cometly attribution data different from Meta
Cometly attribution data different from Meta

Learn why you are seeing a different number of purchases inside Cometly compared to what you see inside Meta ads manager.

Updated over 4 months ago

Understanding The Way Meta Attributes

In this article we explain why you may see less (or more!) purchase results inside the Facebook ads manager than you do inside Cometly's interface.

Facebook is estimating your conversion results using 'Statistical Modeling'.

Due to the recent iOS update, Facebook cannot report any conversion details on iOS users who have "opted-out" of tracking. Over 85% of Facebook users worldwide have "opted-out" of tracking via iOS.

As a result of not being able to report any conversion data on 85% of their users, Facebook has developed a new attribution model that they are calling "Statistical Modeling" as a means of populating your ads manager with any data that they can.

What does Statistical Modeling mean?

Statistical Modeling means that over 85% of the conversion data is estimated. Which is really just a nice way of saying that the data is made up. They even tell you that their data is estimated, as shown in the screenshot below.

Here is a link to the article on Facebook's website about how they use statistical modeling.

The affects of statistical modeling are different for every ad account, here are some more helpful articles for explaining how it may be affecting your ad account. In some cases Facebook will under report your conversion data, in other cases Facebook will over report your conversion data. If you are seeing more sales reported on Facebook than on Cometly, check out this article.

This statistical modeling makes it nearly impossible to scale your ads and increase your ROAS because you could be turning off winning ads, ands scaling up losing ads.

Check Attribution Settings In Meta

If you are using Meta browser events and Cometly's server Conversion API, you need to keep in mind that Meta attributes conversions using View-Through, meaning if someone has 'viewed' the ad. This often leads to over reporting in Meta for conversions that should not be counted in Meta. Cometly is based on click-through, and you can check the journey of each contact in Cometly to see their click touch points.

Here's how you can change your Meta ads manager settings to view what conversions are attributed view-through conversions inside your Meta ads manager.
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1. In your Meta ads manager, click on Columns and then click Compare attribution settings

2. Select all attribution settings and click Apply

3. Inside Meta ads manager you can now see the conversions that are view-through conversions

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