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Easily setup our Intercom integration to send new lead contacts (with email addresses) to Cometly and map to the event of your choice.
How It Works
The Cometly app will automatically create two new attributes in your Intercom account called Cometly tracking token and Cometly Space ID. When a new lead is created that has an email address, it will send over to Cometly automatically.
Step 1: Authenticate with Intercom
Navigate to the Intercom integration within your Cometly account and click Sync
Step 2: Place Code on your Website
You need to place code on your website so the Cometly tracking token and Cometly space ID attributes in Intercom are updated when a new lead chats in through the widget.
Login to your Cometly account, navigate to the Intercom integration and paste the code before the </body> on your website.
Click Copy Snippet To Clipboard
Step 3: Map the new lead created from Intercom to a event in Cometly
On the Intercom integration page inside Cometly, map the new lead from intercom event to a Cometly event of your choice.
Important Considerations
If you are sending all leads from another platform, for example a CRM like HubSpot, you will want to ensure that any leads from Intercom are automatically filtered out to avoid duplicates as Cometly will be receiving leads from Intercom.