Start Here 👋
If you are using Jotform Forms on your website, please ensure you have setup the Jotform Forms properly. Visit our Jotforms Form Tracking guide to ensure you have completed the required steps.
This article will cover two methods for sending event data from Jotform to Cometly:
Important: For accurate tracking, ensure you map the comet_token when sending your event.
Jotform Event Data via Cometly Webhooks
Inside your Jotform, click Settings
Click Integrations
Search for Webhook
Choose your Cometly event you want to send upon successful Jotform submission and generate a new Cometly webhook following the steps in the Webhooks article.
Add the Webhook inside Jotform and click Complete Integration.
When you are mapping the event data for the specific Cometly Webhook, ensure you map the comet_token.
Use the Cometly Webhooks article to complete the webhook setup
Use Zapier to Send Events From Jotform to Cometly
After you have published your site with the code in the previous step added, submit a new Jotform submission.
The following information is assuming you are using Zapier. If you are using another method for sending the Jotform submission to Cometly, you should still see the Answers Comet Token.
You should see Answers Comet Token in your payload:
Map the value in the Answers Comet Token to the Comet Token field when sending the event to Cometly:
If you are using Zapier or another platform to send events to Cometly, ensure you map other fields to the correct fields: first name, last name, email, phone, etc.