Why ClickBank Data May Not Match Cometly Data
If you notice differences between your ClickBank data and Cometly data, it's likely due to timezone differences:
ClickBank Data: Always displayed in the Pacific Time Zone (UTC−07:00).
Cometly Data: Displayed based on the timezone you set when creating your Cometly space.
Why This Happens
Cometly gives you the flexibility to track and view your data in your local timezone, while ClickBank sticks to Pacific Time. Because of this, the data may appear different when compared side by side.
Important Note
Timezone Settings in Cometly:
You cannot change the timezone of a Cometly space once it’s created.
To change the timezone, you would need to create a new Cometly space, which will erase your current space data. You’ll also need to set up the ClickBank integration again.
Exact Matches:
The only way for your ClickBank data to match your Cometly data exactly is to set your Cometly space timezone to Pacific Time Zone (UTC−07:00).
By understanding these differences, you can better interpret and reconcile your data between ClickBank and Cometly.
Why Facebook Ad Account Data May Not Match Cometly Data for ClickBank Campaigns
If the data in Cometly doesn’t match what you see in your Facebook Ads Manager for ClickBank campaigns, the issue is likely due to timezone differences:
Facebook Ads Manager: The timezone for your ad account is set during account creation and cannot be changed.
Cometly: The timezone is set when you create your Cometly space.
Important Notes
Cometly Timezone:
Once a Cometly space is created, its timezone cannot be changed.
To adjust the timezone, you would need to create a new Cometly space, which will erase your current data. You would also need to reconfigure the ClickBank integration.
Reconciliation:
Differences in timezone settings between Facebook and Cometly are the main reason the data may not align.
By ensuring both systems are using the same timezone (if possible), you can minimize discrepancies and better analyze your data.