If you had a purchase (sale) in ClickBank in the past few days that is not showing in Cometly, please follow the steps in this guide to solve the issue.
Here are the most common reasons why your ClickBank purchases (sales) may not be showing in Cometly:
Incorrect URL Parmeters On Your Ads
This is the most common issue that we see for the ClickBank integration. You may have incorrect URL parameters on your ads. Affiliate network integrations have different URL parameters that you need to add to your ads. For ClickBank, this is outlined in the ClickBank Integration article in the URL parameter section.
Here is the correct URL Parameters for your ads if you are running ads to ClickBank offers:
utm_campaign={{ad.id}}&comet_source={{site_source_name}}&comet_ad_id={{ad.id}}&comet_placement={{placement}}
Check your ads in Meta Ads Manager (In Meta) to ensure that you have the correct URL parameters on your ads for your ads sending traffic to ClickBank offers.
Pixels Not Setup Correctly On Your Landing Page
Please see our article for adding code scripts to your landing page where you are sending ad traffic for your ClickBank offers you are promoting.
You should have the following installed on your landing page:
Cometly Base Code Pixel (tracks the View Content event and Initiate Checkout events)
ClickBank Cometly Code (passes the tid from the landing page to your ClickBank offer)
<script src="https://app.cometly.com/j"></script>