If you're using the ClickBank integration and the View Content (hops) metric or the LP CTR % (Landing Page Click-Through Rate) is not displaying, it's likely due to an issue with the View Content tracking. This is because the LP CTR % is calculated based on the total number of View Content events.
What Are These Metrics?
View Content (Hops):
In ClickBank, a "hop" refers to when a user clicks on an affiliate link, directing them to a product's sales page. In Cometly, this is recorded as a View Content event.This action is tracked automatically when using a ClickBank encrypted hop link.
LP CTR % (Landing Page Click-Through Rate):
This metric is calculated by dividing the total number of View Content events by the number of link clicks.
Why Are These Metrics Missing?
If View Content events are not being tracked, it may be due to one of the following issues:
The Cometly Pixel is not properly installed on your landing page.
You are not using a ClickBank encrypted hop link on your landing page.
How to Fix It
Step 1: Check the Cometly Pixel
Ensure the Cometly Pixel is installed in the <head> section of your landing page. Without the pixel, no events will be tracked. You can retreive the Cometly Pixel for your space by visiting Space Setup > Install & Verify Cometly Pixel
Step 2: Verify Your ClickBank Encrypted Hop Link
If you are using a ClickBank encrypted hop link, Cometly will automatically track View Content events. If you are using a ClickBank encrypted hop link and not seeing View Content events firing, please contact support.
If you are not using a ClickBank encrypted hop link, you need to add additional tracking code to your landing page.
Adding the Tracking Code
If your button or clickable image uses a custom link instead of a ClickBank encrypted hop link, follow these steps:
Identify the root domain of your ClickBank affiliate link.
Example: If your affiliate link is
https://mitolyn.com?aff=1&tid=, the root domain ishttps://mitolyn.com.
Update the code below by replacing
https://mitolyn.comwith your root domain.
<script>
document.addEventListener('DOMContentLoaded', function() {
var links =
document.querySelectorAll('a[href*="https://mitolyn.com"]');
links.forEach(function(link) {
link.addEventListener('click', function() {
comet('view_content');
});
});
});
</script>
Add the updated code to your landing page, placing it before the </body> tag (commonly referred to as the "footer" area in most web page builders).
When you add the script above, any time a site visitor clicks on the button or clickable image on your landing page, a View Content event will be fired automatically. You can use the Cometly Pixel Helper to ensure the View Content event is firing properly when a button is clicked.
Final Checklist
Cometly Pixel: Installed in the
<head>section of your page.ClickBank Encrypted Hop Link: Confirm it’s being used on your page. If not, add the tracking code above.
Once these steps are completed, your View Content and LP CTR % metrics should begin displaying correctly in Cometly.