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Troubleshooting ClickBank Setup
Data in Cometly doesn't match the data in ClickBank and/or Facebook
Data in Cometly doesn't match the data in ClickBank and/or Facebook

When using the ClickBank integration, the data in Cometly may not match the data in your ClickBank account or Facebook ad account.

Updated over a week ago

ClickBank data doesn't match Cometly data

Depending on your timezone, you will see different data in your Cometly account that doesn't "Match Up" to your ClickBank data.

Why?

Because ClickBank ONLY displays data in 'Pacific Time Zone' (UTC−07:00)

Cometly is extremely powerful in that it can track and display your data based on your timezone (where you are located).

  • You cannot change your Cometly space timezone after a space has been created. You need to create a new space, lose the current space data, and setup the ClickBank integration again.

Keep in mind, this does mean that data will display differently in Cometly than ClickBank because ClickBank only displays data in 'Pacific Time Zone' (UTC−07:00)

The only timezone where your ClickBank data will match your Cometly data is in 'Pacific Time Zone'

Facebook ad account data doesn't match Cometly data for ClickBank offer campaigns

If the data inside Cometly does not match the data you see inside your Facebook ads manager it is most likely because your Facebook ads manager timezone is not the same as your Cometly timezone.

  • You cannot change your Facebook ad account timezone.

  • You cannot change your Cometly space timezone after a space has been created. You need to create a new space, lose the current space data, and setup the ClickBank integration again.

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