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Typeform Integration Setup
Typeform Integration Setup

Learn how to track embedded and non-embedded Typeform forms with Cometly.

Updated over a week ago

πŸ‘‹ Start Here

This article will cover the step-by-step instructions for setting up tracking of Typeform responses back to the correct source.

There are two set up options for Typeform. Please click the form type below that you would like to setup:

  1. Non-embedded Typeform forms (where your site visitors click a button that takes them to a Typeform URL)

Setting Up Embedded Typeform forms

To track Typeform forms that are embedded on your web page, your typeform must redirect to a web page with the Cometly pixel installed in the <head> and dynamically pass customer information parameters.

The Cometly pixel will automatically capture the customer information that is dynamically passed to your URL. On your redirect URL, you should include any of the following customer information fields available below:

  • email

  • first_name

  • last_name

  • phone

Setting Up Non-Embedded Typeform forms

Step 1: Create hidden field for your Typeform

Click Logic

Add fp as the hidden field option

Click Save to save your changes

Step 2: Configure your button & how to find the element ID for your button on your webpage

IMPORTANT: Ensure that your button URL is empty as the code in the following steps will. The button should not be linked.

Watch the video below to find your button element ID

(Webflow Example) If your button does not have an element ID, you need to assign an ID to the button. Please see the video below using Webflow as an example for adding an element ID:

Step 3: Add the Cometly Typeform event listener code below to your webpage

Add the code below before the </body> on the web page where your button is that will take your visitor to your Typeform URL.

Ensure the button is not linked to any URL as the Cometly Typeform event listener code below will automatically take the visitor to your Typeform URL.

Changes you need to make to the code below:

Change the live-demo-button in the code below to your button element ID from the previous steps.

Change the Typeform URL in the code below to your Typeform URL.

Ensure that you do not have #fp=XXXX on your URL, you will see that on your Typeform URL in Typeform platform because you have added a hidden field.

document.addEventListener("DOMContentLoaded", function() {
document.getElementById('live-demo-button').addEventListener('click', async function() {
try {
let fingerprint = await cometFingerprint();

let typeformBaseURL = '';

let typeformURL = typeformBaseURL + '#fp=' + encodeURIComponent(fingerprint);

window.location.href = typeformURL;
} catch (error) {
console.error("An error occurred:", error);

Step 4: Publish your changes after the code has been added and test your webpage

In the example in the video below, the URL after clicking the button is this:

Your URL should have a series of numbers and letters after fp= as that is the fingerprint that will be recording in the Typeform response upon completion that you will be able to retreive in Zapier on Step 5.

Step 5: Use Zapier to send Typeform responses to Cometly as events

  • Create your Zap in Zapier.

  • Use Typeform as your Trigger.

  • Submit a new test response through your Typeform.

  • Configure Cometly as your action.

  • Choose your event you want to send to Cometly.

You must include the following fields: Event, Event Time, Email, Fingerprint

  • Event: select the event you want to send to Cometly (required)

  • Event Time: write in 'now' (required)

  • Email: choose the email from Typeform trigger (required)

  • Fingerprint: choose the hidden_fp field from your Typeform trigger (required)

Other recommended fields:

  • Full Name: choose the full name from Typeform trigger

    • OR - First Name: choose the first name from your Typeform trigger

    • OR - Last Name: choose the first name from your Typeform trigger

Watch Video For Setting Up Zap in Zapier:

  • The video below will show you how to setup Typeform as your trigger and Cometly as your action so you can send Typeform responses to Cometly as events.

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